Individual themes
Command AI is an embedded product that lives inside your product. To do its job, we need to make sure Command AI feels 100% native (and not invasive).
To achieve this, Command AI has a theming system that works on two levels:
- Global - akin to a design system, a general-purpose theme that applies to everything you're using Command AI for (Nudges, HelpHub, Spotlight, and Copilot). This provides guardrails to ensure everything looks native without any ongoing work needed to tweak everything you build with Command AI. Usually, this is set up at the beginning of your Command AI implementation, and is tweaked only when your app's underlying design system changes.
- Individual - this lets you make changes to individual widgets within Command AI. That could mean tweaking the styling of HelpHub, or creating a one-off theme for a particular nudge.
Note that in some cases, it make make sense to have multiple global themes. For example, if different parts of your application have different design systems, then you could create two global themes to reflect that.
What happens if I delete a theme that a widget uses?
In that case, the widget will revert to using your organization's default theme.